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Client Advisor Forte Dei Marmi (Seasonal Opportunity)

Référence:

FEND03320

Intitulé du poste:

Client Advisor Forte Dei Marmi (Seasonal Opportunity)

Fonction du poste:

Retail/Magasin

Expérience professionnelle:

Débutant

Pays/Région:

Italie

Type de contact:

CDD

Position:

As a FENDI Ambassador, the Client Advisor is expected to provide an extraordinary and luxurious experience to the clients, through the promotion of FENDI history, craftmanship, quality of materials and creativity.

Sales Performance

  • Lead individual sales and achieve performance target and KPIs
  • Engage in upselling, cross selling and multiple selling for all product categories

Client Management

  • Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools
  • Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the client

Store Operations

  • Be able to correctly operate the retail management system for stock transfers, payments, stock inquires and customer database input

Store Management

  • Support in maintain the inventory accuracy by properly receive, display and store merchandise according to company guidelines

Profile:

  • At least 1 year experience in Fashion/Luxury Sale
  • Bachelor’s Degree or equivalent is preferred
  • Manages personal image standards on a high level
  • Strong selling and communication skills are necessary
  • Excellent relationships skills, self-reliant, friendly and patient
  • Organization, professionalism, self-confidence
  • Strong customer service skills
  • Computer skills and Retail management system knowledge
  • Goal oriented approach, multitasking
  • Strong knowledge and/or interest for Fashion/Luxury Industry
  • Fluent English and Italian